US Work Ethic Issues
and Lack of service
Well many of us are getting upset with the lack of service these days and no one cares and somehow we have all lowered our standards to the fact that getting good service is not to be expected, but rather a nice surprise if it ever does occur. [...]

Meeting planners who negotiate successfully all have one thing in common: They know the value of their meeting from the hotel’s perspective. All too often, planners make the mistake of assuming that because their annual convention is valuable to their organization, it must be valuable to the property. But that’s not always the case.
Remember that [...]